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Context Help

If you get lost inside our hosting Control Panel, the first step you should take is to push the Help button, which is present on each page. A popup will show up. It contains comprehensive information about all the operations that you can carry out on that particular page. Each pop-up window shows up on the same page so that you can quickly return to your work.

Video Tutorials

We have a huge array of how-to video clips explaining how to use our web hosting Control Panel. They're intended for those of you who would like to see how things are getting done rather than only reading articles. In this way, anyone can swiftly become familiar with our hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't find the answer you searching for, have a gaze at our extensive Frequently Asked Questions section, which covers questions asked by real clients and provides real solutions. We constantly update our Frequently Asked Questions database with new questions & answers in order to encompass all the new additions and innovations related to our system.

Ticketing System

If you still can't find the solution you searching for in the FAQ section either, you can touch base with our excellent team of support engineers available 24x7x365 and eager to assist you with any problem. Each trouble ticket you send will be responded to in less than 60 minutes (the average support ticket response time being just twenty mins), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 201562

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com